At World Trade Lianhe Limited, we are committed to ensuring that your shopping experience is smooth and enjoyable. Below you will find our shipping policy to help you understand the process and what to expect.
1. Shipping Methods and Rates
We offer the following shipping options:
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Express Shipping: Estimated delivery time is 2-3 business days.
Shipping rates are calculated based on the weight and destination of your order. Shipping costs will be displayed at checkout before you confirm your purchase.
2. Processing Time
Orders are processed and shipped within 1-2 business days of receiving your order. Please note that processing times may vary during peak seasons or promotional periods.
3. Shipping Address
Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or through the carrier’s tracking system.
5. International Shipping
We currently offer shipping to select international locations. For international orders, please be aware that customs duties, taxes, and other fees may apply, which are the responsibility of the recipient. Shipping times for international orders may vary and can be longer than domestic deliveries.
6. Shipping Issues
If you encounter any issues with your shipment, such as delays or missing packages, please contact our customer service team at [email protected] or call us at +852 5217 3350. We will assist you in resolving any shipping-related concerns.
7. Delivery Times
Delivery times are estimates and may vary depending on the carrier and your location. We are not responsible for delays caused by carrier issues, weather conditions, or other factors beyond our control.
8. Contact Us
For any questions or additional information regarding shipping, please reach out to us:
- Email: [email protected]
- Phone: +852 5217 3350
Thank you for choosing World Trade Lianhe Limited. We appreciate your business and look forward to delivering your orders promptly!